Introduction Apple Inc. is the largest consumer products company in the world. The company is known for its culture of secrecy, control of information, and in many cases, reluctance to comment. Some pundits claim that it does not care about social media and that it serves as a bad example on how organisation should use […]

Knowledge Management Systems For many, Knowledge Management is almost synonyms with ICT systems or tools. This was popularised by IT vendors who market their systems with the promise that they can solve organisations’ knowledge issues. Although KM is a much wider domain then purely ICTs, technology do play a very important supporting role. Here is […]

  From Data To Decision Making Organisations have access to ever increasing amounts of data and information. Just a few decades ago these were restricted to what was held in the enterprise operational or financial systems. Now days, vast amounts of data collected from sensors and RFID, social media, and other sources, cause organisations to […]

P is for Personal Prologue In a world where employment is no longer guaranteed for life, where the skills sets of today might be meaningless tomorrow, we should be in charge of our own professional destiny. One way to achieve this control is through PKM, Personal Knowledge Management. Personal Organisational Knowledge Management is centred on […]

  The Government and Social Media When considering social media, most people think of their Facebook friends, the latest cute video they saw on YouTube, or their favourite celebrity photos on Instagram. They probably don’t think about a governmental department creating cool content or their local MP clicking on the “like” button for their latest […]

  It Needs To Be Business Class SMEs are a very important part of the economy, however they face specific difficulties when compared to larger organisations. According to the Asian Development Bank Institute¬†they have limited access to financial resources, suffer from insufficient use of IT, and their sales channels are not developed enough. Social media […]

  Are we still in the Web 2.0 era? Did Web 3.0 arrive already? What is Web 3.0? When will Web 4.0 / 5.0 arrive and what will it look like? These questions and alike have been a source to many debates and speculations in last few years. Academics, industry insiders, and pundits are all […]

  We are not big enough It’s only for the big ones At your last family reunion you managed to catch up with Sharon. She is now a highly regarded consultant, specializing in Knowledge Management. Her clientele includes some of the biggest companies in the country. Throughout the evening she advocated for the usage of […]

Please Don’t Sue Me It all starts with good intentions So you decided to write a blog. After all, you like to travel, ride the great trails of beautiful New Zealand, and have so much to share. You jump onto, pick a cool name, an even cooler template, and you are ready to roll. […]

Tacit knowledge to the rescue You are seating in front of your work station, staring at a message on your screen, “Error 1306”. The programmer who wrote this part of the system has left the company several years ago. He did leave some remarks between the lines of code and some general documentation on what […]